Last updated: 02 October 2026
This Privacy Policy describes how Chandrapur Shadi, operated by Ketan Natthuji Parkhi, legal proprietor (collectively "Chandrapur Shadi", "we", "our", "us"), collects, uses, shares, protects or otherwise processes your information/personal data through our website https://chandrapurshadi.com (hereinafter referred to as "Platform"). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.
We process personal data to provide the service you request, meet legal obligations, keep the Platform safe and for other lawful purposes described below. Where consent is required, you may withdraw it using the contact details below, subject to processing that is necessary for legal claims, fraud prevention or another lawful purpose.
We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship and related information provided from time to time. Some of the information that we may collect includes but is not limited to personal data/information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email ID and/or any such information shared as proof of identity or address.
For matrimonial discovery, we may collect profile details you choose to provide, including gender, date of birth, religion, caste/community, education, occupation, location, family information, preferences and photographs. We also collect account, device, security, support and transaction details such as a UPI reference number and payment screenshot. We do not need your UPI PIN, OTP, card PIN or banking password.
We may track your behaviour, preferences, and other information that you choose to provide on our Platform. This information is compiled and analysed on an aggregated basis. We will also collect your information related to your transactions on Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner's privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information.
If you receive an email or a call from a person/association claiming to represent Chandrapur Shadi and seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
We use personal data to create and display your matrimonial profile, provide search and communication features, verify and activate payments, provide support, handle complaints, prevent fraud and abuse, secure the Platform, comply with law and improve the service. Where marketing consent is required, you can withdraw it.
Your selected profile information and photos may be shown to other eligible Platform users as part of the service. We may share only necessary data with hosting, messaging, analytics, security, customer support and payment service providers working for us. We do not sell personal data. Payment providers process payment information under their own privacy terms.
These disclosures may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, and to prevent, detect, mitigate and investigate fraudulent or illegal activities related to our services.
We may disclose personal and sensitive personal data to government agencies or other authorised law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders or other legal process. We may disclose personal data to law enforcement offices, third-party rights owners or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms of Use or Privacy Policy, respond to claims that an advertisement, posting or other content violates the rights of a third party, or protect the rights, property or personal safety of our users or the general public.
To protect your personal data from unauthorised access or disclosure, loss or misuse, we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, users accept the security implications of data transmission over the internet and the World Wide Web, which cannot always be guaranteed as completely secure. Users are responsible for ensuring the protection of login and password records for their account.
You have an option to delete your account by visiting your profile and settings on our Platform; this action would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests. We may, in the event of any pending grievance, claims, pending shipments or any other services, refuse or delay deletion of the account. Once the account is deleted, you will lose access to the account.
We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.
You may access, correct and update profile information through the Platform. You may also request information about processing, correction, deletion, withdrawal of consent or grievance redressal by contacting us. Some records may be retained where required by law, needed for fraud prevention or necessary to establish or defend legal claims.
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.
You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us, including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties, to contact you through SMS, instant messaging apps, call and/or email for the purposes specified in this Privacy Policy.
You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention "Withdrawal of consent for processing personal data" in your subject line of your communication. We may verify such requests before acting on our request. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert or notify you about significant changes to the Privacy Policy in the manner required under applicable laws.
Name: Ketan Natthuji Parkhi
Designation: Grievance Officer
Company / Platform: Chandrapur Shadi / 9730292827
Address: Ranganath nagar behind veterinary hospital wani - 445304
Contact us: aichandrapur@gmail.com
Phone: +91 9730292827 | Time: Monday - Friday (9:00 - 18:00)